Frequently Asked Questions

Yes. Our myrrh and frankincense are 100% pure natural resins — no additives, no alcohol, no animal products. They are completely permissible and have been used in Islamic tradition for centuries. Myrrh and frankincense have been burned in homes and during prayer across the Muslim world for thousands of years.

Our myrrh is wild-harvested in Somalia from Commiphora myrrha trees. We are a family business with direct roots in Somali harvesting communities — we source straight from the harvesters, with no middlemen. When a new harvest arrives, we know exactly which grove it came from.

Absolutely 100% pure. No additives, no fillers, no synthetic fragrance, no binding agents. What you receive is exactly what comes off the tree — raw, wild-harvested resin tears. We would never sell anything we wouldn't burn in our own home.

Both are natural tree resins but from different trees and with different scent profiles. Myrrh (from the Commiphora tree) has a deep, dark, balsamic warmth — earthy, smoky and rich. Frankincense (from the Boswellia tree) is brighter and more citrusy, with a clean, uplifting quality. They complement each other beautifully when burned together, which is why we include a free gram of frankincense powder with every order.

Pure resin stored correctly will last for years — even decades. Keep it in the resealable kraft bag it arrives in, away from heat and moisture. A 25g bag used a few times a week will typically last several months. A little goes a very long way — we recommend starting with just 2–3 small pieces per burn.

Yes — resin needs a heat source to release its fragrance. Self-lighting charcoal discs are the most common method. You can find them at any halal shop, Middle Eastern grocery store or on Amazon. Light the disc, wait until it glows fully (3–5 minutes), then place 2–3 small pieces of resin on top. For a full step-by-step guide, visit our How to Use page.

You can use an electric incense burner or an oil diffuser with a heat plate as an alternative to charcoal. These are cleaner and easier to control, though the fragrance may be slightly less intense than traditional charcoal burning.

Start small — 2 to 3 pieces the size of a small pea is plenty for an average room. Pure Somali myrrh is highly concentrated and the fragrance is powerful. You can always add more, but it's harder to clear a room that has been over-burned.

Natural resin smoke is significantly cleaner than synthetic incense sticks which often contain chemical binders and artificial fragrance. However, we always recommend burning in a ventilated space — open a window slightly to allow airflow. Avoid direct prolonged inhalation of any smoke. If you have asthma or a respiratory condition, consult a doctor before use.

Yes — and this is one of the most popular combinations in the Muslim world. Place a piece of myrrh alongside a pinch of frankincense powder on the same charcoal disc. The deep earthiness of myrrh and the bright citrus warmth of frankincense balance each other perfectly.

Delivery is completely free on every order, regardless of size or value. Always. We use Royal Mail Tracked so you can follow your parcel every step of the way.

We dispatch all orders placed before 2pm on the same working day. Standard delivery takes 2–4 working days across the UK. You will receive a tracking reference by email once your order has been dispatched.

We currently deliver within the UK only. International shipping is something we are working on — sign up to our newsletter to be notified when we launch worldwide delivery.

Every order includes your chosen myrrh resin in a branded resealable kraft bag, plus a complimentary gram of our finest Somali frankincense powder as a free gift. Orders are packaged securely to ensure nothing is damaged in transit.

Yes — we offer a full 30-day return policy. If you are not satisfied for any reason, contact us at myrrhandmyst@gmail.com and we will sort it out for you. Full details are on our Shipping & Returns page.

Yes — Myst & Myrrh is entirely family run. Our roots go back generations to Somali pastoralist communities where myrrh harvesting has been a way of life passed from parent to child. We started this business to share something genuinely pure and meaningful with people in the UK, while giving back to the communities and land that made it possible.

Yes — a percentage of every sale goes directly back into the Somali harvesting communities we work with. This funds local education, school resources, and the conservation of the ancient Commiphora groves. We believe in the full circle — from the land, back to the land.

Yes — we welcome wholesale enquiries from wellness shops, gift shops, spas, boutiques and events. Please get in touch via our Contact page and select 'Wholesale Enquiry' — we will come back to you with pricing and availability.