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Frequently asked questions
Is your resin 100% pure?
Yes. It's raw, wild-harvested resin from Somalia with nothing added — no fillers, oils or synthetic fragrance.
Is it halal?
It's a pure plant resin with no alcohol or animal products, and has been burned in Muslim homes for centuries.
Where does it come from?
Wild Commiphora (myrrh) and Boswellia (frankincense) trees in Somalia. We buy directly from harvesters.
What's the difference between myrrh and frankincense?
Myrrh is deep, warm and earthy; frankincense is bright, fresh and citrusy. Read the full comparison.
How do I burn it?
Light a charcoal disc, wait 3–5 minutes until it glows, then add 2–3 small pieces. Step-by-step guide.
Can I use it without charcoal?
Yes — an electric resin burner or a mesh warmer over a tea light works well.
Can I eat it or put it on my skin?
No. Our resin is sold for aromatic use only and isn't intended to be eaten or used as a medicine.
How long will it last?
Stored sealed and away from heat and sunlight, resin keeps for years. A 50g bag lasts most people months.
How much is delivery?
UK delivery is free on every order.
How fast will it arrive?
We dispatch within 1 working day. UK delivery usually takes 2–3 working days.
Do you ship internationally?
Yes. Use our international orders page and we'll reply within 24 hours with a tracked quote.
What's your returns policy?
If you're not happy, return it within 30 days for a refund. Shipping & returns.
Do you sell wholesale?
Yes, for shops, spas and events. Get in touch with what you need.
Still stuck? Contact us — we reply within 24 hours.